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17 May 2007

Royal Bank of Scotland closing branches

The Royal Bank of Scotland (I loathe their silly new name RBS) makes big claims about "at a time when some organisations are closing branches" to make us think they are not, check out the Google search results for royal bank "closing branches".

OK, enough of the spin. This is what happened to me.

In 1984 I lived on Heriot Row in Edinburgh's New Town and moved my branch from Dunblane to Edinburgh to make it more convenient to pay in money. The most convenient branch based on the route I walked most often was at 83 Princes Street, Edinburgh. That branch closed a few years later and my account automatically transferred to the George Street International Office. Separately to this, I also opened an account at the branch physically closest to where I was living and this was the Castle Street Branch. That branch is also now closed. My account was at the George Street International Office before it too was closed and became the dome. By 1993 when I returned to live in Scotland my account had been automatically moved again to the next nearest branch, the bank's headquarters and the former Dundas Mansion, a building they had owned since 1825. That branch is now going to be a hotel. So that's Castle Street shut, Princes Street shut, George Street office shut and St Andrews Square office shut.

The Royal Bank of Scotland, "at a time when some organisations are closing branches", including yourselves then?
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