Total Pageviews

20 March 2006

Courtesy title madness

I wrote to National Savings and Investments, querying why the courtesy title field on their website was mandatory when a large number of people elect not to use one. I know this by designing websites and looking at actual data submitted by visitors through webforms. I said to them that I would prefer not to use one.

Their reply back opened with "Dear Mr Cockburn..."

I guess they missed the point. :-)

For a more detailed argument read Courtesy Titles.
Post a Comment

Popular Posts